Satisfaction Guarantee


M.D. Apothecary® is dedicated to quality products and superior customer service, and we hope you love everything you order from us! There is a tremendous amount of scientific research that goes into all of our formulations. 

Our Return Policy

Product must be returned within 30 days of purchase.Include original sales receipt, packing slip, or invoice.Let us know the reason for the return.Send your package via an insured and prepaid method (we recommend FedEx or USPS).Let us know if you prefer a refund or product replacement. To start a return, you can contact us at
Shipping and Handling fees are not refundable on returns.
Refunds will be credited to the original payment method. 

Address for returns:
M.D. Apothecary®
696 Hampshire Road, Suite 180
Westlake Village, CA 91361
Attn: Returns Department

For any questions and/or concerns, please call us at 888.420.HAND (4263).

Shipping and Taxes

SHIPPING & HANDLING CHARGE: We charge a flat rate of $9.95 for all orders.

SHIPPING METHOD: All orders are shipped vis USPS Priority Mail.

TAXES: Applicable taxes for California residents ONLY will be added to sales price.

Payment Options & Security

PAYMENT OPTIONS: We currently accept Visa, MasterCard, AMEX and Discover.
PAYMENT SECURITY: Ordering online is safe and easy. We handle all credit card data with SSL encryption and the security of the Shopify payment gateway.

ORDER NOTIFICATION: After you place your order, you will receive an automated response confirming your online purchase. If this e-mail is not received immediately, your order was not successfully completed. Please reorder or contact us via e-mail or phone. If you experience any problems, call us toll-free at 1-888-420-HAND (4263). Our phone hours are 9 am - 5 pm PST Monday - Friday. Most orders are shipped the following business day after the order is placed.

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